LeadGrind Terms of Service
Last updated: 1st July 2026
These Terms of Service ("Terms") are a contract between Max Solomon, trading as LeadGrind ("LeadGrind", "we", "us") and the business or individual registering an account ("you", "Brand"). By registering for LeadGrind, you agree to these Terms and to our Data Processing Agreement (Annex A), which is incorporated into this contract by reference.
1. The service
LeadGrind provides a whitelabel platform for building branded landing pages and lead-capture forms, routing captured leads to your chosen partners, and (optionally) using your own domain. Current pricing: £499/month (the "Growth" plan), billed via Stripe, with a 14-day free trial by default. [Confirm this matches live pricing at time of publishing — pricing appears in the marketing site and should stay in sync with this document or this document should reference pricing rather than restate it.]
Promotional trials. We may, at our discretion, offer a longer or otherwise different trial period to specific prospective Brands as part of a time-limited promotion (for example, an introductory 3-month free trial offered directly to a Brand we've invited). Where we do, the length and terms of that offer — as stated to you directly when it's made — apply to your account instead of the standard 14-day trial above. Promotional trial terms are specific to the offer made and to the Brand it was made to; they don't change the standard trial length for other Brands and aren't transferable.
2. Your account and responsibilities
- You must provide accurate registration information and keep your account credentials secure.
- You are the data controller for the leads your forms collect. You are solely responsible for:
having a lawful basis to collect that data, telling your website visitors what happens to their
data (LeadGrind gives you an editable starting template for this in your Brand settings, published
at
/privacyon your site — but publishing an accurate one is your responsibility, not ours), obtaining any consent your chosen form fields legally require (e.g. marketing consent, if applicable), and complying with UK GDPR, PECR, and any sector-specific regulation that applies to your business. - If you operate in a regulated sector (for example, financial services or insurance), you are responsible for your own compliance with any additional rules that apply to you — including, where relevant, FCA rules on financial promotions and any additional obligations around the categories of data you collect. LeadGrind's own policies and this contract do not, and cannot, discharge your own regulatory obligations as a regulated business.
- You are responsible for the Partners you configure and the accuracy of your lead-routing rules.
- You must not use the service to collect special category data (health, criminal records, etc.) unless you have independently confirmed a valid basis under UK GDPR Article 9 for doing so — the platform does not provide additional safeguards for this category of data beyond standard security measures.
3. Acceptable use
You must not use LeadGrind to: send unsolicited marketing in breach of PECR, collect data deceptively or without a lawful basis, impersonate another business, or use the service for any unlawful purpose. We may suspend or terminate accounts that breach this section.
4. Billing
Subscriptions are billed monthly via Stripe. Your trial period is free — 14 days by default, or the
period stated to you directly if you were offered a promotional trial under Section 1 — and you may
cancel at any time before it ends without charge. After the trial, subscriptions renew automatically
each month until cancelled. [Add refund policy, price-change notice period, and what happens to a
Brand's custom domain / published sites if payment fails — the platform already technically suspends
the public site and blocks new TLS certificates when hasActiveSubscription() returns false; this
section should describe that behaviour so it isn't a surprise.]
5. Data processing
To the extent we process personal data on your behalf (Lead Data, as defined in our Privacy Policy), the terms of our Data Processing Agreement apply and take precedence over these Terms for any conflict specific to data processing.
6. Partners and downstream data sharing
You control which Partners your leads are routed to, and by which method (webhook, email notification, or CRM connection). Once a lead is delivered to a Partner, that Partner's own handling of the data is between you and that Partner — LeadGrind is not a party to that relationship and is not responsible for a Partner's use of data after delivery. You should have your own agreement in place with each Partner covering their handling of data you route to them.
7. Service availability
We aim to keep the service available but do not guarantee uninterrupted uptime. [Add or explicitly disclaim an SLA — none currently exists in the product.]
8. Intellectual property
You retain ownership of your brand content (logos, copy, form structures) uploaded to the platform. We retain ownership of the LeadGrind platform itself.
9. Limitation of liability
[Standard limitation-of-liability language — needs solicitor drafting specific to your risk tolerance and insurance position. Given the platform handles financial/insurance-adjacent lead data for some Brands, liability exposure here deserves particular attention, not boilerplate.]
10. Termination
Either party may terminate as described here. [Add notice period, data export/deletion on termination — should align with the DPA's Section on deletion/return of data.]
11. Governing law
These Terms are governed by the laws of England and Wales. [Confirm — assumed given GBP pricing, UK postcode lookups, and Companies House integration, but should be explicitly confirmed, not assumed.]